The only way to do great work is to love the work you do.— Great Quote by Steve Jobs, Apple founder & innovator
The pyramid of the five dysfunctions of a team (in order of importance, from the bottom, up):
1) Absence of trust: stemming from an unwillingness in the team members to be vulnerable and genuinely open up with one another about their mistakes and weaknesses.
2) Fear of conflict: inability to engage in unfiltered, passionate (yet constructive, though it may strike you as odd) debate.
3) Lack of commitment: no buy in and commitment can be expected when ideas and opinions have not been aired and genuinely taken into consideration prior to a decision.
4) Avoidance of accountability: without commitment to a clearly defined set of goals, team members will hesitate to call their colleagues on their actions and behaviors that are counterproductive for the team.
5) Inattention to results: Lencioni brings it all home through the realization that avoidance of accountability leads to a state where team members tend to put their individual needs above the team’s collective goals.
The only thing necessary for the triumph [of evil] is for good men to do nothing— English Philosopher Edmund Burke
Tumblr is actually Facebook 2.0 or even 3.0
Does this sound familar? Teenagers, amusing images, sharing only with trusted friends? In some ways, Tumblr is actually Facebook 2.0! As Facebook has become a real-life social network infested with parents, co-workers, ex-friends, and people you barely know, Tumblr has become the place where young people express themselves and their ACTUAL INTERESTS with their ACTUAL FRIENDS.
And Tumblr is growing — it’s now one of the top 10 websites in the United States, with 20 billion pageviews a month. The tremendous user engagement is enabling the company to quietly and discreetly build a powerful Interest Graph of things its users actually like and want to share.
So, as with airline tickets, hotels and many other necessary purchasing decisions, drivers want to be able to comparison shop for the best rates, deals and packages to limit costs and make an informed buy. In spite of the millions the big insurance companies spend on marketing, the industry remains inefficient, search and discovery is still messy and there really hasn’t been much innovation in recent memory. That’s why CoverHound launched its comparative insurance platform last summer — to introduce transparency and simplicity to insurance shopping.
Founded by veterans of insurance companies like InsWeb, Unitrin Direct and State Farm, the San Francisco-based startup is building a platform that provides consumers with instant, accurate and actionable rates from top carriers. Incubated alongside companies like Astrid, Kismet and Crittercism as a graduate of AngelPad’s startup accelerator, CoverHound allows everyday drivers to not only compare policies by buy and manage their plans directly through its platform.
With the number of policies sold through the platform growing by over 60 percent month-over-month, CoverHound is announcing today that it has raised a $4.5 million round of series A financing led by RRE Ventures. Bullpen Capital and existing investor Blumberg Capital also contributed to the round, which brings the startup’s total funding to $6.5 million.

While plenty of the largest insurance companies offer comparative rates, CoverHound wants to become the Kayak of personal insurance, a destination that aggregates rates from all the major carriers and acts as an independent insurance agency. Carriers themselves have to hold and support the policies their customers purchase, while issuing and upholding the risk associated with each plan.
By remaining independent, CoverHound isn’t tied to the same risks that issuers are subject to with their customers/shareholders, however, the startup wants to make sure that it doesn’t allow its model to turn into a use to be a hands-off-type middleman.
Instead, the startup provides ongoing service to its policyholders, monitoring and adapting their policies as their needs change in attempt to ensure that they’re getting the best fit and pricing. It does this, in part, by providing its customers with access to professional advice both online and over the phone during the shopping process via its in-house team of insurance professionals.
The platform collects users’ basic personal information and what kind of policy the’re looking for, at which point it presents a list of prices and plans for the user to review. The startup has partnered with carriers like Travelers, GMAC, Safeco, Progressive and others to provide consumers with accurate, personalized rates.
The company is also attacking the B2B2C side of the industry with a portable “Storefront” that enables financial institutions to provide their customers with CoverHound’s rate comparisons and personalized policy vehicle. In other words, with a single snippet of code, banks and institutions can offer the startup’s insurance rates and policies, adding car insurance to the services they already provide online, like loans and credit cards, along with getting access to a supplemental revenue stream.
Now in over 30 states in the U.S., the startup plans to use its new funding to expand its support nationwide, ramp up hiring and continue to pursue partnerships with brands looking to power their own insurance channels. While it’s been primarily focused on auto insurance, CoverHound has begun to move into homeowners and motorcycle insurance and plans to build out support for other personal insurance products.
The startup declined to share specifics on its monetization (although, like any other insurance agent, CoverHound is paid a percentage of the premium for every policy they sell) or how much it’s been able to save its customers on insurance policies, which isn’t always a good sign; granted, it’s still in the early going.
Consumers are increasingly going online to research and discover the best insurance services and solutions, and this macro change in consumer purchasing behavior can work in CoverHound’s favor. Of course, while the online insurance shopping market is growing steadily, there are still plenty of options for insurance shoppers.
The big insurance providers have already established significant presences on the Web, and carriers like Progressive have been loudly touting their comparison shopping tools for years now in TV commercials that seem to air every five seconds. What’s more, the model feels more than a little familiar, to a degree derivative of web insurance pioneers like Esurance, which was the first platform to offer comparison quotes online. Progressive sold to Allstate in 2011 for $1 billion, and this consolidation could work in the startup’s favor.
If CoverHound is able to prove that its algorithmic comparison shopping engine is more refined and its service more personalized and consumer-friendly than these incumbents, there’s no reason to think it couldn’t be a huge business. But there are a lot of options and a lot of noise in this space, and while insurance of every stripe is always in need of greater transparency, startups have to work extremely hard to stand out.
What’s more, CoverHound is competing not just with giants like Progressive and Esurance but brokers as well, who essentially do their own comparison shopping to provide their clients with better deals. In the end, it’s all about who can offer the best rates, and certainly CoverHound could have a leg up by automating comparison shopping and removing the friction.
“We’ve spent the past year building an insanely complex comparison engine that allows users to sift through tens of thousands of different carrier and coverage combinations to help them discover the policy with the best value. But we’re really just getting started,” said CoverHound founder and CEO Basil Enan. “Our dream is to become the brand that consumers trust for all of their insurance needs.”
Congratulations to LinkedIn for being recognized as Stanford’s 2012 ENCORE Award winner!
In the late 1970s, the Peninsula Chapter of the Stanford Business School Alumni Association saw an opportunity to recognize the entrepreneurial spirit of the companies springing up in Silicon Valley. The Chapter created the Entrepreneur of the Year (ENCORE) Award and the first honor was given to the CEO of ROLM Corporation in 1977.
After five years of honoring CEOs of innovative companies, it became clear that a company’s success was based on the contributions of many people rather than one individual, so the award was changed to the Entrepreneurial Company of the Year.
The ENCORE Award event is now sponsored by the Stanford Business School Alumni Association.
Zillow to Acquire Mortech To Expand its Zillow Mortgage Marketplace
Zillow, Inc. (NASDAQ: Z), the leading real estate information marketplace, today announced it has entered into a definitive agreement to acquire Mortech, Inc. , a mortgage technology company that provides essential software tools to the mortgage industry, for approximately $12 million in cash and 150,000 shares of restricted stock. The transaction is subject to satisfaction of customary closing conditions and is expected to close in the fourth quarter of 2012.

This acquisition accelerates the development of Zillow® Mortgage Marketplace, Zillow’s lending marketplace where borrowers can connect instantly with reputable lenders to get personalized loan options and real-time mortgage rates. Now Zillow will deliver valuable marketing and productivity solutions to mortgage professionals to help them manage their business, and convert more borrower contacts to funded loans. Currently on Zillow Mortgage Marketplace, borrowers submit more than 1 million loan requests per month and receive on average 25 customized quotes, which they can compare alongside over 22,000 lender reviews.
“We are following our proven strategy of building home-related marketplaces. In the case of Zillow Mortgage Marketplace, we first innovated on behalf of consumers by creating a transparent marketplace where the borrowers’ needs come first, then we connected borrowers with lenders, and now we are investing in tools to help lenders be even more successful serving consumers,” said Spencer Rascoff, Zillow’s CEO. “Enhancing the capabilities of mortgage lenders ultimately leads to a more vibrant and transparent consumer experience.”
Founded in 1987, Mortech™ is based in Lincoln, Neb. and has 39 employees. Mortech’s subscription-based software solutions include:
> A product and pricing engine to help lenders quickly match the right mortgage products to the needs of a borrower at the best prices
> A lead management platform to help lenders efficiently serve borrowers from multiple channels both online and offline
> Marketing tools to keep lenders’ brand and rate quotes in front of borrowers throughout the mortgage shopping process
“At Mortech, we are focused on helping mortgage professionals do a better job at closing deals through a variety of best-in-class productivity tools,” said Don Kracl, president of Mortech. “We’re thrilled to join the Zillow team, which has demonstrated a deep commitment to empowering both consumers and professionals in the mortgage industry through their innovative mortgage marketplace. Becoming part of Zillow will enable us to broaden the reach of our product and deliver even better technology solutions to lenders.”
Mortech will continue to operate from its Nebraska office.
Mortech will be the fifth acquisition by Zillow in two years, and its first in the mortgage sector. The company last week announced the acquisition of Buyfolio™, an online and mobile collaborative shopping platform where home shoppers can search, track, organize and discuss for-sale listings with their real estate agent and others in their personal network. In June 2012, Zillow acquired RentJuice®, the foundation of Zillow Rentals. In 2011, the company acquired Postlets®, a leading online real estate listing creation and distribution platform and Diverse Solutions®, which helps real estate agents market their businesses and improve their personal websites. Each of these companies provide valuable services that support Zillow’s strategic expansion beyond a traditional media model to offer a suite of marketing and business services to local professionals.
About Zillow, Inc.
Zillow (NASDAQ: Z) is the leading real estate information marketplace, providing vital information about homes, real estate listings and mortgages through its website and mobile applications, enabling homeowners, buyers, sellers and renters to connect with real estate and mortgage professionals best suited to meet their needs. More than 35 million unique users visited Zillow’s websites and mobile applications in September 2012. Zillow, Inc. operates Zillow.com®, Zillow Mortgage Marketplace, Zillow Mobile, Postlets, Diverse Solutions, Zillow Rentals and Buyfolio. The company is headquartered in Seattle.
Zillow.com, Zillow, Postlets, Diverse Solutions and RentJuice are registered trademarks of Zillow, Inc. Buyfolio is a trademark of Zillow, Inc.
Mortech is a trademark of Mortech, Inc.
The Year of the MOOC (Massive Open Online Courses)
Massive open online courses are the educational happening of the moment. Everyone wants in. No one is quite sure what they’re getting into.
“This has caught all of us by surprise,” says David Stavens, who formed a company called Udacity with Sebastian Thrun and Mike Sokolosky after more than 150,000 signed up for Dr. Thrun’s “Introduction to Artificial Intelligence” last fall, starting the revolution that has higher education gasping. A year ago, he marvels, “we were three guys in Sebastian’s living room and now we have 40 employees full time.”
“I like to call this the year of disruption,” says Anant Agarwal, president of edX, “and the year is not over yet.”
MOOCs have been around for a few years as collaborative techie learning events, but this is the year everyone wants in. Elite universities are partnering with Coursera at a furious pace. It now offers courses from 33 of the biggest names in postsecondary education, including Princeton, Brown, Columbia and Duke. In September, Google unleashed a MOOC-building online tool, and Stanford unveiled Class2Go with two courses.
Nick McKeown is teaching one of them, on computer networking, with Philip Levis (the one with a shock of magenta hair in the introductory video). Dr. McKeown sums up the energy of this grand experiment when he gushes, “We’re both very excited.” Casually draped over auditorium seats, the professors also acknowledge that they are not exactly sure how this MOOC stuff works.
“We are just going to see how this goes over the next few weeks,” says Dr. McKeown.
WHAT IS A MOOC ANYWAY?
Traditional online courses charge tuition, carry credit and limit enrollment to a few dozen to ensure interaction with instructors. The MOOC, on the other hand, is usually free, credit-less and, well, massive.
Because anyone with an Internet connection can enroll, faculty can’t possibly respond to students individually. So the course design — how material is presented and the interactivity — counts for a lot. As do fellow students. Classmates may lean on one another in study groups organized in their towns, in online forums or, the prickly part, for grading work.
The evolving form knits together education, entertainment (think gaming) and social networking. Unlike its antecedent, open courseware — usually written materials or videotapes of lectures that make you feel as if you’re spying on a class from the back of the room — the MOOC is a full course made with you in mind.
Fun Fall Photos with Mia Moore, Trish Moore and Keith Moore in search of the ‘Great Pumpkin’.
Top 75 Fastest Growing Private Companies in Silicon Valley: AcademixDirect is #29
Silicon Valley Business Journal - It was a banner year for Silicon Valley companies, and it showed in the flood of submissions the Silicon Valley Business Journal received for its Fastest Growing Private Companies Awards.
In a fast-changing world, education is still in high demand online. Google looked at internal search query data, Compete clickstream data and commissioned a brand perceptions study with Ipsos OTX to understand the 2012 landscape and found:
- 80% of education search query paths end without a conversion.
- 1 in 4 education researchers never even look outside the web.
- 9 in 10 don’t know which school they want to attend at the onset of the journey.
- 2 out of every 3 researchers who use video do so to understand specific features of a school.
Anyone see a theme with these new logos?
— Insights from 17 years of online Direct Response MarketingOne of the biggest areas for any company to improve is to truly understand the ‘Missed Opportunities’.
For every business that transacts on the web, if you can break these Missed Opportunities down into hourly or even per-minute KPI’s and maximize your performance for every trackable ‘action’ that occurs, the results can be amazing!
— Steve Jobs in an interview with INC. Magazine in April 1989You can’t just ask customers what they want and then try to give that to them.
By the time you get it built, they’ll want something new.
Seismic Change in Education Today: The vision of 2Tor founder John Katzman


